Air India Details

Air India

New Delhi, India • employees • Transportation

Industry

Transportation

Security Incidents

Air India is the flag carrier airline of India. It is owned by Air India Limited, a Tata Group enterprise and operates a fleet of Airbus and Boeing aircraft serving 102 domestic and international destinations. It is headquartered in Gurgaon.

Security Incidents

Air India Breach of May 2021

Severity Score

Moderate to Significant

Type

Data Breach

Summary

In May 2021, Air India disclosed a significant data breach that affected approximately 4.5 million passengers. The breach was traced back to a cyberattack on SITA, a global IT provider for the airline industry, which compromised the personal data of passengers registered between August 2011 and February 2021. The exposed information included names, contact details, passport information, ticket details, and frequent flyer data, although no passwords or payment information were reportedly compromised. Air India promptly initiated an investigation, secured the compromised servers, and engaged ext...
Show more

Severity

The Air India cyber security incident of May 2021 was severe as it compromised the personal data of about 4.5 million passengers, including passport details, credit card information, birth dates, and names. The breach exposed sensitive information of customers who had registered with the airline over a decade.

Impact

The breach had a significant impact as it affected the personal details of approximately 4.5 million customers worldwide, potentially leading to identity theft, financial fraud, and other cybercrimes. Customers' passport details, credit card information, and other sensitive data were compromised, raising concerns about privacy and security.