Dell Technologies Details

    Organization Logo

    Dell Technologies

    Round Rock, Texas • 133000 employees • Technology

    Industry

    Technology

    Security Incidents

    2

    Dell Technologies is an American multinational technology company headquartered in Round Rock, Texas. It was founded by Michael Dell in 1984 and specializes in various technology products and services including personal computers, servers, networking products, data storage devices, and software. Dell is particularly well-known for its innovations in supply chain management and electronic commerce, primarily selling its products directly to consumers and enterprises.

    Security Incidents

    Dell Technologies Breach of Sep 2024
    Severity Score
    Significant to High

    Type

    Data Breach

    Summary

    In September 2024, Dell Technologies experienced two significant data breaches orchestrated by a hacker known by the alias "grep," with the assistance of another hacker named "Chucky." The initial breach was reported on September 19 and exposed sensitive information of over 10,000 employees and partners, including employee IDs, full names, and internal identifiers.

    The second breach, revealed on September 22, involved compromising Dell's Atlassian tools, yielding 3.5GB of data. This dataset included Jira files, database schemas, and other critical information from internal systems such as Jen...
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    Severity

    Dell Technologies faced two significant data breaches in quick succession in September 2024. The first breach exposed the personal details of over 10,000 employees, including names, employee IDs, and internal identifiers. The second breach, carried out by the same hacker in collaboration with another, compromised 3.5GB of sensitive internal data stored in Dell's Atlassian software suite. This incident highlights serious vulnerabilities in Dell’s security measures and poses potential risks for future attacks due to the exposed infrastructural data.

    Given the number of individuals affected, the...
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    Impact

    Dell Technologies experienced a severe data breach in September 2024 spearheaded by hackers "grep" and "Chucky." The initial breach compromised personal information of over 10,000 employees, including employee IDs, full names, statuses, and internal identifiers. Following that, a subsequent breach accessed and exfiltrated 3.5GB of sensitive internal data from Dell’s Atlassian suite, which encompassed Jira files, schema migrations, and database tables.

    The breaches compromised critical internal infrastructure data, including user credentials, system configurations, and development processes. A...
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    Dell Technologies Breach of May 2024
    Severity Score
    Low to Moderate

    Type

    Data Breach

    Summary

    In April 2024, Dell experienced a data breach where a threat actor accessed customer information from a Dell portal that tracks purchase details. The compromised data includes names, physical addresses, and details about customers' Dell hardware and orders, but it notably does not include sensitive financial information or contact details like email addresses and phone numbers. Dell is investigating the breach with law enforcement and a forensics firm, although they have stated that the risk to customers from this breach is not significant.

    Severity

    The severity of the Dell data breach is moderate, primarily because the information exposed does not include highly sensitive financial data or direct contact details like email addresses and phone numbers. However, the breach still involves significant volumes of personal and order information for around 49 million customers, which could potentially be used for targeted physical or sophisticated scams. Dell has downplayed the risk but is taking the incident seriously by involving law enforcement and cybersecurity experts in their investigation.

    Impact

    The Dell data breach affected approximately 49 million customers, exposing details such as names, physical addresses, and information related to Dell hardware purchases and orders. Although financial information was not compromised, the leaked data could potentially be used by criminals to conduct targeted scams or physical mail attacks. Customers involved in transactions with Dell from 2017 to 2024 are at risk and should be cautious of unsolicited communications claiming to be from Dell.

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