Free ISP Details

    Organization Logo

    Free ISP

    Paris12000 employees • Telecommunications

    https://www.free.fr/freebox/
    France

    Industry

    Telecommunications

    Security Incidents

    1

    Historical troublemaker of Telecoms, Free remains an operator like no other. They continue to distinguish themselves from competitors through products, through pricing policy and through the tone they use with subscribers.

    This difference has also built the large company, which today brings together more than 11,500 employees.

    Security Incidents

    Free ISP Breach of Oct 2024
    Severity Score
    Significant to High

    Type

    Data Breach

    Summary

    On October 28, 2024, Free, a French internet service provider and subsidiary of the Iliad Group, announced that its systems were breached, resulting in the theft of customer data. The incident involved the unauthorized access to a management tool, exposing a significant volume of personal information from its subscriber base, without compromising customer passwords, bank card information, or communication contents.

    The attackers, identified as "drussellx," have been marketing the stolen data on BreachForums, claiming that it affects around 19.2 million customers, which may constitute nearly a...
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    Severity

    The incident involving Free, a significant ISP in France, involved a data breach where hackers accessed and stole personal information from approximately 19.2 million customers. Though this breach impacted a massive number of subscribers, the company's operational activities and services remained unaffected. Notably, the attackers did not gain access to more sensitive data types like customer passwords or bank card details, though they did obtain a large number of IBANs associated with Freebox subscribers.

    The severity of this breach is underscored by the data being auctioned on BreachForums...
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    Impact

    In late October 2024, Free, a prominent ISP in France, experienced a data breach where hackers accessed a management tool and stole personal information affecting 19.2 million customers, including over 5.11 million IBAN numbers. Fortunately, sensitive data such as customer passwords, bank card information, and communications like emails, SMS, and voice messages remained secure.

    Despite the significant data exposure, Free's operations and services continued without interruption, demonstrating robust incident management. The stolen data is reportedly being auctioned on BreachForums, but Free r...
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