London Drugs Details

    Organization Logo

    London Drugs

    Richmond, British Columbia • 8000 employees • Retail Trade

    Industry

    Retail Trade

    Security Incidents

    1

    London Drugs is a Canadian retail store chain specializing in pharmaceuticals, electronics, housewares, and cosmetics, among other products. Founded in 1945 in Vancouver, British Columbia, the company has grown to operate over 80 stores across Western Canada. London Drugs is known for its community-oriented approach, offering services like health clinics and electronics recycling programs.

    Security Incidents

    London Drugs Breach of Apr 2024
    Severity Score
    Significant to High

    Type

    Unknown

    Summary

    Canadian pharmacy chain London Drugs experienced a significant cybersecurity incident, prompting the closure of all its stores across Western Canada. The breach, discovered on April 28, 2024, led the company to implement immediate countermeasures, including hiring external cybersecurity experts to assist with containment, remediation, and conducting a forensic investigation. Despite the attack, there has been no evidence of customer or employee data being compromised. London Drugs has not yet notified authorities, as no personal or health information appears to have been affected, but plans to...
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    Severity

    The cybersecurity incident at London Drugs appears severe, as evidenced by the drastic measure of closing all stores across Western Canada, reflecting significant operational disruptions. While the company has not found evidence of compromised customer or employee data, the lack of immediate reporting to authorities suggests an ongoing assessment of the breach's depth. The engagement of external cybersecurity experts for containment and forensic investigation underlines the seriousness of the attack and London Drugs' commitment to security. The company’s readiness to notify affected parties if...
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    Impact

    The impact of the cybersecurity incident at London Drugs is considerable, affecting its operational capability by forcing the closure of over 80 stores across four provinces in Western Canada. This disruption not only affects the company's retail and pharmacy services but also poses potential risks to customer trust and brand reputation. Although no immediate data breaches were reported, the ongoing investigation keeps the possibility open, which could lead to legal and regulatory consequences. Additionally, the necessity to employ external cybersecurity experts indicates potential financial a...
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