Mr. Cooper Details

Mr. Cooper

Coppell, Texas • employees • Real Estate and Rental and Leasing

Industry

Real Estate and Rental and Leasing

Security Incidents

Mr. Cooper Group Inc., formerly Nationstar Mortgage Holdings Inc., was founded in 1994 and is headquartered in the Dallas, Texas, area. Mr.

Security Incidents

Mr. Cooper Breach of Oct 2021

Severity Score

Moderate to Significant

Type

Unknown

Summary

In October 2021, Mr. Cooper Group experienced a significant cyber incident where an unauthorized third-party gained access to certain technology systems. The hackers stole identity data belonging to more than 14.6 million customers, exposing personal information of almost all current and former customers. As a response, Mr. Cooper Group initiated investigation protocols with cybersecurity experts, contacted law enforcement, and shut down systems to contain the incident and protect customer information. The company has taken steps to provide two years of free credit monitoring and identity prot...
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Severity

The breach was severe as personal data of almost 14.7 million current and former customers of Mr. Cooper Group was stolen during the October cyberattack, exposing a vast amount of sensitive information. The incident led to certain systems being taken down, including those used for processing customer payments, indicating a significant impact on the company's operations.

Impact

The breach impacted all current and former customers of Mr. Cooper Group, totaling almost 14.7 million individuals whose personal information was compromised. As a result, the company is sending notification letters to affected individuals and offering two years of free credit monitoring and identity protection services to mitigate the consequences of the data breach.