ShopBack Details

ShopBack

Singapore, Singapore • employees • Retail

Industry

Retail

Security Incidents

The ShopBack Group is Asia-Pacific's leading shopping, rewards, and payments platform, serving over 38 million shoppers across ten markets.

Security Incidents

ShopBack Breach of Sep 2020

Severity Score

Moderate

Type

Data Breach

Summary

In September 2020, ShopBack, a popular cashback and rewards platform, experienced a significant data breach. The incident involved unauthorized access to its systems, leading to the compromise of customer data. The exposed information included names, contact details, and bank account information, although ShopBack assured that no credit card details were affected. The company promptly notified affected users and initiated a comprehensive investigation to understand the breach's scope and prevent future incidents. ShopBack also enhanced its security measures and worked closely with cybersecurit...
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Severity

The breach was severe as it involved unauthorized access to ShopBack's customer data servers, indicating a compromise of sensitive information. The incident resulted in exfiltration from the application server, suggesting that a significant amount of personal data was illicitly retrieved from the platform.

Impact

The breach impacted over 1.4 million users as ShopBack's customer database was stolen by a hacker and later put up for sale on an online forum. This breach raised concerns about data privacy and the security measures in place to protect users' information, leading to regulatory fines for ShopBack.