Ticketmaster Details

    Organization Logo

    Ticketmaster

    Beverly Hills, California employees • Media & Entertainment

    Industry

    Media & Entertainment

    Security Incidents

    2

    Ticketmaster Entertainment, LLC is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. In 2010, it merged with Live Nation under the name Live Nation Entertainment.

    Security Incidents

    Ticketmaster Breach of Oct 2022
    Severity Score
    Low

    Type

    Credential Stuffing

    Summary

    In October 2022, Ticketmaster experienced a significant data breach where a hacking group known as ShinyHunters claimed responsibility for the incident. The breach resulted in the theft of personal data for over 500 million Ticketmaster customers. Ticketmaster's parent company, Live Nation, filed a voluntary SEC data breach notification following the incident. The breach also involved Ticketmaster's cloud provider, Snowflake, confirming targeted cyber activity against some customers. The breach was part of a larger cyberattack affecting multiple organizations, with Ticketmaster's data being ex...
    Show more

    Severity

    The Ticketmaster cyber security incident of October 2022 was severe as a hacking group named ShinyHunters claimed responsibility for breaching the global events giant and stealing the details of 560 million customers. The breach involved a massive amount of customer data being compromised, indicating a significant security lapse within Ticketmaster's systems.

    Impact

    The breach had a profound impact as personal data for over 500 million Ticketmaster customers was stolen, raising concerns about the privacy and security of a vast number of individuals. The incident not only affected Ticketmaster's reputation but also highlighted the potential risks associated with storing sensitive information with online ticketing services.
    Ticketmaster Breach of May 2024
    Severity Score
    Significant to High

    Type

    Unknown

    Summary

    The ShinyHunters hacking group breached Ticketmaster and Live Nation, stealing details of 560 million customers, including hashed credit card numbers, the last four digits of cards, expiration dates, names, addresses, and emails. They are selling this data on a clear web hacking forum for $500,000. Interestingly, another hacker posted identical data on a different forum, raising questions about their connection to ShinyHunters. Historically, ShinyHunters has executed significant data breaches, including those involving Microsoft, Wishbone, and AT&T. This incident coincides with the relaunch of...
    Show more

    Severity

    The ShinyHunters' breach of both Ticketmaster and Live Nation resulted in the exposure of sensitive data affecting 560 million customers, revealing essential personal and financial information including hashed credit card numbers, names, addresses, and emails. Compounding the issue, Sp1d3rHunters leaked barcode data for 166,000 high-profile event tickets, raising concerns about potential ticketing fraud despite Ticketmaster's SafeTix technology designed to refresh barcodes periodically. Given the massive scale of the compromised data and the vigorous targeting of significant public events, the...
    Show more

    Impact

    The incident involved a massive data breach that affected 560 million customers, resulting in the exposure of personal and payment information, such as names, addresses, emails, and partial credit card details. This poses substantial risks for identity theft and fraud. Furthermore, the threat actor Sp1d3rHunters leaked data allegedly including barcode information for 166,000 Taylor Swift Eras Tour tickets, targeting specific events in Miami, New Orleans, and Indianapolis. Despite the severity, Ticketmaster's SafeTix technology, which refreshes barcodes periodically, is claimed to mitigate the ...
    Show more