Total Tools Details

    Organization Logo

    Total Tools

    Macquarie Park, New South Wales8000 employees • Construction and Engineering

    Australia

    Industry

    Construction and Engineering

    Security Incidents

    1

    Metcash Limited is a leading wholesale distribution company based in Australia, specializing in the distribution of food, groceries, consumer products, and hardware. The company is well known for supplying independent retailers across the country, ensuring these businesses can compete effectively with larger chains. Metcash supports a variety of sectors including independent supermarket networks, liquor stores, convenience stores, and hardware retailers.

    Founded in 1920, Metcash has grown significantly over the decades, diversifying its operations to cover a broad spectrum of retail services....
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    Security Incidents

    Total Tools Breach of Sep 2024
    Severity Score
    Significant

    Type

    Unknown

    Summary

    On September 19, 2024, Metcash-owned hardware chain Total Tools experienced a significant data leak impacting nearly 40,000 customers. The incident involved professional cyber hackers and compromised sensitive data, including customer names, email addresses, passwords, mobile numbers, shipping addresses, and credit card details.

    Total Tools detected suspicious activity within its IT systems and worked for several days alongside forensic and cyber security experts to secure the affected systems. Despite successfully removing the cause of the incident from its website, the compromised data pose...
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    Severity

    The recent data breach at Total Tools had a significant impact, exposing sensitive information of nearly 40,000 customers. The compromised data included personal and financial details like names, email addresses, passwords, mobile numbers, shipping addresses, and credit card information, posing serious risks of identity theft and financial fraud.

    Although the breach did not take any systems or services offline and no internal company data was reportedly stolen, the extensive exposure of customer information necessitated considerable forensic and remediation efforts to mitigate the potential ...
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    Impact

    The recent incident at Total Tools was a significant data breach that exposed sensitive customer information, including names, email addresses, passwords, mobile numbers, shipping addresses, and credit card details. This affected nearly 40,000 customers, creating a substantial risk of identity theft and financial fraud.

    During the event, there were no reports of systems or services being taken offline, but the security compromise did necessitate substantial forensic and remediation efforts. Internal company data or intellectual property were not reported as stolen, focusing the impact primari...
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