U-Haul Details

U-Haul

Phoenix, Arizona • employees • Transportation

Industry

Transportation

Security Incidents

U-Haul Holding Company is an American moving truck, trailer, and self-storage rental company, based in Phoenix, Arizona, that has been in operation since 1945.

Security Incidents

U-Haul Breach of Nov 2022

Severity Score

Low

Type

Data Breach

Summary

In November 2022, U-Haul experienced a data breach that exposed sensitive customer information. The breach was discovered when U-Haul's security team identified unauthorized access to their rental contracts search tool. The threat actor, whose identity remains unknown, managed to compromise the tool and access customer names, driver's license information, and state identification numbers. U-Haul promptly notified affected customers and offered them free credit monitoring services. The company also took immediate steps to enhance its security measures and prevent future incidents.

Severity

The U-Haul data breach of November 2022 was severe as threat actors were able to leverage legitimate passwords to access 67,000 customer records between July 20 and October 2, 2023, indicating a significant security vulnerability within the company's systems.

Impact

The breach impacted tens of thousands of U-Haul customers by exposing their records, potentially leading to risks of identity theft, fraud, and unauthorized access to personal information stored by the company.