Virgin Media Details

    Organization Logo

    Virgin Media

    Reading, United Kingdom • employees • Telecommunications

    Industry

    Telecommunications

    Security Incidents

    1

    Virgin Media is a telecommunications company from Britain, founded in 2007, which provides telephone, television and internet services in the United Kingdom. Its headquarters are at Green Park in Reading, England. It is owned by Virgin Media O2, a 50:50 joint venture between Liberty Global and Telefónica.

    Security Incidents

    Virgin Media Breach of Mar 2020
    Severity Score
    Moderate to Significant

    Type

    Data Breach

    Summary

    In March 2020, Virgin Media experienced a significant data breach involving an unsecured marketing database that was inadvertently left accessible to the public. The breach exposed personal information of approximately 900,000 customers, including names, email addresses, phone numbers, and details of their contracts. The database had been accessible since April 2019, but the issue was only discovered in February 2020. Virgin Media confirmed that the breach was not the result of a malicious attack but rather a failure in their security protocols. The company promptly secured the database and no...
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    Severity

    The breach was not a result of a cyber-attack or hacking, but rather due to a poorly-configured database by a staff member at Virgin Media in March 2020. It was a case of incorrect configuration that led to the data exposure.

    Impact

    The breach exposed the personal information of 900,000 Virgin Media customers online after a marketing database was accidentally left online for 10 months. This incident could have serious implications for the affected individuals in terms of privacy and potential misuse of their personal data.

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