WebTPA Details

    Organization Logo

    WebTPA

    Irving, Texas • 450 employees • Finance and Insurance

    Industry

    Finance and Insurance

    Security Incidents

    1

    WebTPA is a third-party administrator specializing in providing customized healthcare management solutions for self-funded employers, health systems, and insurance carriers. They focus on delivering cost-effective, personalized healthcare plans by leveraging advanced technology and data analytics. Their services include claims processing, benefit plan management, and member engagement to enhance overall healthcare outcomes and experiences.

    Security Incidents

    WebTPA Breach of May 2024
    Severity Score
    Significant to High

    Type

    Unknown

    Summary

    The WebTPA data breach, disclosed earlier this month, affected nearly 2.5 million individuals, impacting customers of major insurance companies like The Hartford and Transamerica. The breach occurred in April 2023 but was discovered in December, exposing personal data such as names, Social Security Numbers, and insurance information. WebTPA, a subsidiary of GuideWell Mutual Holding Corporation, informed affected individuals and companies earlier this year and offered credit monitoring services through Kroll. They emphasized vigilance against potential fraud despite no known misuse of the data.

    Severity

    The WebTPA data breach, impacting nearly 2.5 million individuals, is highly severe due to the exposure of sensitive personal information, including Social Security Numbers and insurance details. Despite the breach occurring in April 2023, it was not discovered until December, significantly delaying mitigation efforts. WebTPA's response includes offering credit monitoring and identity theft protection services, underscoring the potential for significant fraud and identity theft risks.

    Impact

    The WebTPA data breach affected nearly 2.5 million individuals, including customers of major insurance companies such as The Hartford, Transamerica, and Gerber Life Insurance. Impacted individuals had their personal data, including full names, Social Security Numbers, and insurance information, exposed during the breach. Multiple health plan and insurance organizations have confirmed that their customers were affected by this incident.

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