Yodel Details

Yodel

Liverpool, United Kingdom • employees • Transportation

Industry

Transportation

Security Incidents

Yodel is a delivery service company based in Liverpool, England. It was originally known as the Home Delivery Network, until it acquired the business-to-business and retail operations of DHL Express UK and thereafter, rebranded itself as Yodel in May 2010.

Security Incidents

Yodel Breach of Jun 2022

Severity Score

Low

Type

Ransomware Attack

Summary

In June 2022, Yodel, a UK-based parcel delivery company, experienced a significant cyber attack that disrupted its operations. The breach, attributed to an unidentified threat actor, led to widespread delays in parcel deliveries and impacted Yodel's ability to provide tracking updates to customers. While the company did not disclose the exact number of compromised records, the incident caused considerable inconvenience to both customers and businesses relying on Yodel's services. Yodel's IT team worked diligently to restore systems and services, although the recovery process took several days....
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Severity

The breach was severe as it caused disruption to Yodel's services, including impacting online tracking and delivery operations. Yodel launched an investigation led by its internal IT division and engaged with external IT and forensic groups, as well as notified the National Cyber Security Centre, the National Crime Agency, and the ICO.

Impact

The breach impacted Yodel's customers by causing delays in parcel deliveries and preventing them from tracking their parcels online. Customers noted that Yodel's systems went offline, leading to widespread disruption and the inability to receive updates on their deliveries.